Walgreens Woes

I got up bright and early this morning to get my Sunday papers and go to Walgreens. BTW if you have not gotten your paper, go now!! There are FIVE coupon books this week: one Red Plum, 2 Smart Savers, a P&G (which I thought we didn't even get in this area) and one Moments To Save. Don't miss out on all those coupons :)

So what's the very next thing I do once I have my papers? Why go to Walgreen's of course. I was planning on doing 2 transactions today but ended up just doing one. I bought a pack of GUM Ez flossers, a pack of Noxema razors, 4 Right Guard body washes and 2 Tylenol Precise products. The flossers were $2 and you got a $2 RR, no problem here. The razors were $3.99 - $2 coupon =1.99 and you got a $3 RR. No problem here. The tylenol precise was $7.99 and there are 2 coupons for use. One is a $5 off printable MQ that I posted a link for a few days ago. That brought the price to $2.99. Second there is a $3 store coupon from the May coupon book for $3 off (remember you can stack these since one is a store q and one is a mq). Problem #1, she rang in the sq first which made the mq beep because the coupon value exceeded the price. She handed it back to me and said I couldn't use it. I politely told her that it only exceeded the price by one penny and she could just adjust the price of the mq from $5.00 to $4.99. At first she said she wasn't allowed to do that so I again politely informed her that I coupon all the time and I know for a fact you are allowed to do this. So she finally does it and all is well.

Now onto my big woe. The body wash did not ring up BOGO free, it rang up one @ $3.49 and one at $0.50. When I handed her my coupon she only took off $0.50. So again I politely called her on this. She then explained that when you use a mq you have to reduce the lowest price paid first so it would only take off $0.50. I pulled out their ad and showed her where the ad said BOGO free and told her it does not say 2 for $4.00, it says BOGO free. She looked confused and obviously did not understand the problem and said, "Well it's all the same in the end" I then had to spell it out for her that it DID matter because I had a coupon which would make them both free. She looked a little shocked at this and told me she was going to have to call her manager, and waited a minute like she expected me to say "oh don't worry about it, I will just pay it" She doesn't know me very well hehe cause I told her I thought calling the manager was a good idea.

So the manager comes and the cashier tells him that I'm trying to get 4 bottles of body wash for free so then I had to explain to HIM that according to their ad it was BOGO free so the first should have rang up $4.49 and the second should ring up free. I am using a BOGO free coupon to pay for the one I bought at $4.49 so the coupon value should be $4.49. Thankfully he tells her I am exactly right and to manually ring in one body was at $4.48 and the second at one penny and the coupon value at $4.49. So end the end I got them both free. He then tells her he is going to reprogram the system so they don't have that problem all week long (thank goodness!).

The reason I am posting this is to let you know that things don't always go according to plan BUT don't back down, stand your ground and ALWAYS have a copy of the coupon policy and store ad with you at checkout and don't be one bit afraid to ask for the manager. The company makes the policies, not us, so it isn't our fault if the result is free merchandise. A lot of cashiers think we are "robbing" the store by using coupons to get free items so remind them if you need to that the store gets reimbursed for the coupon + $.08 so they are actually making money by us using coupons :) Bottom line, my amount due was $3.99 + tax for everything and I used my $4 RR from last week to only pay the tax and I got back another $5 RR. So 4 body washes, a pack of razors, flossers and 2 Tylenols were tax only yay!!! My plan was to apply the $5 RR to the toilet paper in another transaction but I figured they had enough of me for one day so I left. TP is first on my list tomorrow tho :)